Personalised Easter Box Lead time: 1-3 days

We know that you would like to have our delicious chocolate as soon as you can so we deliver every weekday, Monday to Friday excluding public holidays.

How much is shipping?

Australia Wide: You can have them in your hands on the next business day by choosing Express Post. Click here to check that your region is within the next business day network.

EXPRESS POST $17.95: Next business day delivery to most cities Australia wide. Orders need to be placed before 1pm NSW.

Orders above $120 (excluding wrapping and card) are shipped for free.

Sydney: If you are in Sydney CBD or the Sydney Metro Area we can offer you same business day delivery with TNT Couriers. It's almost worth moving to Sydney for, isn't it?

COURIER SERVICE from $19.95: Orders need to be placed before 10am, only in selected suburbs. Please call to confirm suburbs.

Chocogram offers high quality sustainable Belgian couverture chocolates and personalised chocolate gifts in luxurious gift packaging on a timely delivery nationwide. All of our unique products are handmade with love. There is no order that is too large or too small. There is no request that is too difficult to fulfil. We go that extra mile and offer exceptional customer service to make your chocolate experience one to remember.

When you order before 1pm (AEST) Monday-Friday, and you select our Express post service, your gift will be delivered in 1–3 business days. Allow additional days for remote areas. Please keep in mind that even though the team ensures to dispatch your parcel on time, with this type of delivery, delays within Australia Post can occur.

Chocogram orders are guaranteed against heat and damage. All orders are packaged in excellent hot weather protection. If the worst happens and your chocolate gift is damaged on the way please contact us as soon as possible (within 24 hours of receiving the goods) and send us a photograph of the disaster, along with your order number. Be certain to contact us immediately so we can provide you with a replacement. 

All chocolate gifts need to be stored in a cool and dry place out of direct sunlight. Ideal room temperature: 18 – 22 degrees.

With the express post service, specific dates can be requested, however there is no guarantee that the parcel will arrive on that date. What we suggest is for your parcel to be delivered a few days earlier than the desired date. Let us know in the special instructions and we will add a “DO NOT OPEN UNTIL + date” sticker. By choosing any of the courier service options, you are able to have your gift delivered on a specific date.

Our partners aim to deliver as early as possible however on busy days, deliveries to residential addresses can arrive up until 7pm and to business addresses before 5pm.

With EXPRESS POST when there is no one home at the time of delivery, your gift will be taken to the nearest post office for later collection. The driver will leave a card in the mailbox explaining that the parcel is waiting for collection at the nearest post office. If the parcel is not collected within 10 days it will come back to us. We will contact you to arrange a new delivery date. There will be an additional charge of $14.95 for redelivery.